30 Day Satisfaction Guarantee!
Making sure you enjoy the products you buy from us is our ultimate goal. To prove this, we will accept for Exchange or Refund to Original Payment Method, any New and Unused product you order from Recreation Hobbies Center that does not meet your complete satisfaction within 30 days of purchase. We are unable to reimburse shipping charges as part of the refund.
Recreation Hobbies Center does reserve the right to charge a restocking fee of 15% on returned merchandise; some situations this may occur is if your return is outside of the normal return period, the merchandise is not in the original packaging or you are returning a significant amount of product.
We also understand that life can get in the way. In the case where you are not within the time frame with your return, please give us the opportunity to provide a solution specifically for you. The process will be simple and fast. Simply call or email us and we will take care of your needs.
When you do return products, know that Recreation Hobbies Center is not responsible for return shipping, nor any fees associated with return shipping and will not reimburse for return shipping.
If an item is found to be damaged in transit, defective out of the box, or incorrectly shipped, please contact us immediately. You can find more information on our RHC Shipping Information page.
You can reach out to us by phone or email. Please have your order number ready when calling us or include it in the subject line of your email.
- Phone: 1-810-620-2509
- eMail: support [at] rhcrc.com